You can download the Keystone Owner's Manual here: the closest you'll get to your RV is the 2009 version. As for the appliances and support sytems, you'll need to get the manufacturer, model and year of each individual appliance and component, do a google search for the appliance owner's manual and download each one individually. You won't find many of the manuals for a 2003 model, but you should find the newer manuals will give you much and possibly all the information you'll need to maintain and operate the RV systems. Samahi72 - If you go to Keystone's website and click on Customer Service (at the top) and finally on Owner's Manual, you will find some recent manuals that you can download.
RV Replacement Parts. Keystone RV Company Dutchmen Crossroads. Select Manufacturer, Keystone RV, Dutchmen, Crossroads, Other RV's.
Unfortunately, they don't go back as far as 2003. The 'oldest' one I could find is for 2009. But this is not all bad. The manuals are all generic and Keystone only publishes one manual for all of their models. It is quite generic and won't give instructions on how to operate all of your systems of your Cougar.
It does give you guidelines and instructions about tires, slides, winterizing, etc., but nothing specific. You'll find these and other areas in the recent editions too. If you have manuals for your appliances and other major items, then I would browse through those to find out about their operation. If you are still stuck, come back on here and ask some specific questions so we can help you with those areas that are causing you some difficulty. Suza - When you think about it, it's not too amazing that Keystone's Owners' Manuals are generic and not particularly informative or helpful for a new owner.
In order to produce something that would be specific, useful and practical, it would require time and effort. Those two items cost money and the bean counters at Keystone would not be happy campers seeing their profit margin decrease. The solution? Provide a single document - 'one size fits all' - manual.
Keystone's manual is probably interchangeable with Forest River's manual. Just change the name and it is basically the same document. It's much less costly to produce - keeping the company in black. It's not about pride it's about profit. Suza - When you think about it, it's not too amazing that Keystone's Owners' Manuals are generic and not particularly informative or helpful for a new owner. In order to produce something that would be specific, useful and practical, it would require time and effort. Those two items cost money and the bean counters at Keystone would not be happy campers seeing their profit margin decrease.
The solution? Provide a single document - 'one size fits all' - manual. Keystone's manual is probably interchangeable with Forest River's manual. Just change the name and it is basically the same document. It's much less costly to produce - keeping the company in black. It's not about pride it's about profit. Sad, but I say, if the bean counters had anything to do with it the manual would be detailed to the point of absurdity.
I'm a bean counter, myself, so I know how anal and detail oriented they can be It seems they could create a PDF manual. Wouldn't have to print, easy to customize, update, etc. Contract this out to one of our experienced, savvy Forum members (no employee benefits to pay ). A good manual could pay for itself by reducing the number of customer complaints and negative PR that result from owner ignorance and operator error. Customer satisfaction is just as valuable as product quality and reliability. Vehicles, lawnmowers, electronics, appliances. Nearly everything we purchase for personal use, comes with detailed, unit specific instructions (pictures included).
Why should RVs be any different? Perhaps this is why some automakers went under? BTW: Our dealer actually created and included a supplemental manual with our purchase.
Now I understand why.
At Keystone we do things differently, and have since we first opened our doors in 1996. This different way means focusing on you, our customer, and building RVs that are much more than great floor plans and prices. It starts with innovative products that are built tough, and doesn’t stop there.
It’s our commitment to provide a better ownership experience. We understand that when you put your hard earned money down, you expect your RV to deliver as promised. That’s why “Building Adventures for the Long Haul” is more than just a slogan here at Keystone; it is our number one mission each and every day. It’s the reason today we are honored to say we have nearly one million Keystone owners out on the open road who we consider family.
Tom Schaeffers RV Super Store is not responsible for any misprints, typos, or errors found in our website pages. Any price listed excludes sales tax, registration tags, and delivery fees.
Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Please contact us @ 610-562-3071 for availability as our inventory changes rapidly. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available.